Shipping & Returns Info


BRIGHT HEALTH THERAPY ships through FEDEX.  We offer FREE Standard Shipping on all orders available within the continental U.S. only. Orders to Hawaii, Alaska Puerto Rico, the US Virgin Islands and International orders are not accepted.  FEDEX will not deliver to PO Boxes.   Please do not accept damaged cartons. If you receive a shipment with damaged cartons, refuse delivery (noting the reason for refusal) and immediately contact Customer Service at 800-526-8051 Monday - Friday, during the hours of 8:00 AM - 5:00 PM (Eastern), or email us at


60 Day Money Back Guarantee: If you are not completely satisfied with your BRIGHT HEALTH THERAPY purchase or gift, simply return the item within 60 days of purchase for a refund or a replacement. Please note, it can take up to 10 days for your refund to be credited upon BRIGHT HEALTH THERAPY receiving your returned package.

Start Your Return Here

After we receive your return, please allow 5-7 business days for replacement product to be sent.

  • The 60 Day Money Back Guarantee begins the day your order ships.
  • All products must be returned in their original condition.
  • If your returned items were purchased using a coupon or promotion, we will subtract the value of the coupon or promotion from your return credit.
  • Refunds will be issued in the payment form that they were originally received.
  • The cost of the return shipping is the responsibility of the purchaser.
  • Returns will only be processed for orders placed online at